CLOUD UC, VIDEO
AND COLLABORATION

A resilient and secure unified communications system is a prerequisite to any enterprise that wishes to thrive in the present economy.

ConnX UC, Video and Collaboration services helps companies quickly deploy and size their systems as their business grows, allowing them to adapt to an increasingly virtual workforce.

Distributed Workforces Demand Agile UC

2020 taught us that no amount of planning can fully protect organizations from the unforeseen. But it also demonstrated the power of Unified Communications (UC). Customers that leveraged ConnX cloud-based UC systems not only minimized the impact of the sudden shift to a virtual workforce, but grew during 2020.

Cloud-based UC, Video and Collaboration brings an unprecedented level of agility to enterprise communications. Enterprises large and small are flocking to cloud-based communications because it provides several advantages: Increased business speed and responsiveness, Reduced and predictable costs, Streamlined operations and billing, Greater flexibility and scalability, Greater reliability and security, and access to innovative technology.


ConnX Cloud UC, Video and Collaboration services enables enterprises to:

Accelerate toward the cloud-native future, increasing the efficiency and integration of enterprise systems

Push toward cloud automation, optimization, and analytics, providing the business intelligence to create more streamlined processes

Added functionality (chat, presence, video, collaboration) across multiple types of connectivity (LAN/WAN, Internet, Cloud, LTE / 5G Mobile)

Future-proof systems against obsolescence by buying as a service, providing a predictable monthly costs with low up-front CapEx

Provide flexibility for growth through near-instant provisioning of users

Provide secure, reliable communications regardless where workers choose to work from

Minimize the changing mix of IT teams and resources by consuming a managed service

The ConnX Difference

UC solutions enable seamless user experiences so that people can work together more effectively, anywhere, on any device, but only ConnX has the extensive, deep domain experience, automation for rapid provisioning and AI-powered service assurance.

ConnX's unique Integrate-to-Migrate Methodology transforms your current phone system into a resilient, real-time, cloud-based communications system while allowing the coexistence of your current phone system. Even as your legacy phone system is migrated, your enterprise can begin reaping the rewards of a feature-rich UC, collaboration and conferencing system.

Preserve and Enhance Your Traditional Business Voice Service

HD Voice Quality

Voicemail & Auto Attendant

Find Me / Follow Me

Shared Line Appearances
(Boss / Admin)

Attendant Console

Hunt Groups and Call Center

Audio Conferencing

Call Recording

Advanced
Features

Desktop and Mobile UC Clients 

Video Conferencing and
Screen Sharing

Presence/ Instant Messaging

Call Grabber (move live calls between devices)

ConnX Maestro’s Powerful Portal Manages Users and Sites

ConnX Maestro’s Zero-touch Provisioning

ConnX Solutions

Our ‘integrate to migrate’ approach enables business to leverage existing investments while migrating to cloud at their own pace.

Whether you want to enhance your UC platform, contact centre or network infrastructure, we help you develop a consistent and organized end-to-end approach to modernise communications, reduce complexity, and elevate user experience with the most feature-rich and comprehensive set of products, solutions and services.

Integrated Communications

ConnX UCaaS integrates voice, video, collaboration and chat to deliver a better overall experience. ConnX enables customers rapidly realise the benefits of AI and digital transformation.

Superior Quality

We are guided by your business and technical objectives. Our infrastructure solutions are tailored to deliver outstanding flexibility, performance and value across a range of applications and workloads.

Increased Productivity

ConnX ‘Consolidate, Normalize and Optimize’ approach is proven to increase productivity, lower total cost and provide consistent user experience.

Integrated AI-WAN and Security

The ConnX Secure Cloud delivers unique communications transformation solutions that include AI driven Software Defined Network (SDN) integrated with Unified Communications & Collaboration (UC&C) supported by the ML/AIOps driven Avatar Service Assurance platform to deliver Security, Performance Management and Analytics.

Conversations within channels and teams

All team members can view and add to different conversations in the General channel and can use an @ function to invite other members to different conversations.