2020 taught us that no amount of planning can fully protect organizations from the unforeseen. But it also demonstrated the power of Unified Communications (UC). Customers that leveraged ConnX cloud-based UC systems not only minimized the impact of the sudden shift to a virtual workforce, but grew during 2020.
Cloud-based UC, Video and Collaboration brings an unprecedented level of agility to enterprise communications. Enterprises large and small are flocking to cloud-based communications because it provides several advantages: Increased business speed and responsiveness, Reduced and predictable costs, Streamlined operations and billing, Greater flexibility and scalability, Greater reliability and security, and access to innovative technology.
Accelerate toward the cloud-native future, increasing the efficiency and integration of enterprise systems
Push toward cloud automation, optimization, and analytics, providing the business intelligence to create more streamlined processes
Added functionality (chat, presence, video, collaboration) across multiple types of connectivity (LAN/WAN, Internet, Cloud, LTE / 5G Mobile)
Future-proof systems against obsolescence by buying as a service, providing a predictable monthly costs with low up-front CapEx
Provide flexibility for growth through near-instant provisioning of users
Provide secure, reliable communications regardless where workers choose to work from
Minimize the changing mix of IT teams and resources by consuming a managed service
UC solutions enable seamless user experiences so that people can work together more effectively, anywhere, on any device, but only ConnX has the extensive, deep domain experience, automation for rapid provisioning and AI-powered service assurance.
ConnX's unique Integrate-to-Migrate Methodology transforms your current phone system into a resilient, real-time, cloud-based communications system while allowing the coexistence of your current phone system. Even as your legacy phone system is migrated, your enterprise can begin reaping the rewards of a feature-rich UC, collaboration and conferencing system.
HD Voice Quality
Voicemail & Auto Attendant
Find Me / Follow Me
Shared Line Appearances
(Boss / Admin)
Hunt Groups and Call Center
Desktop and Mobile UC Clients
Video Conferencing and
Presence/ Instant Messaging
Call Grabber (move live calls between devices)
ConnX Maestro’s Powerful Portal Manages Users and Sites
ConnX Maestro’s Zero-touch Provisioning
Our ‘integrate to migrate’ approach enables business to leverage existing investments while migrating to cloud at their own pace.
Whether you want to enhance your UC platform, contact centre or network infrastructure, we help you develop a consistent and organized end-to-end approach to modernise communications, reduce complexity, and elevate user experience with the most feature-rich and comprehensive set of products, solutions and services.
ConnX UCaaS integrates voice, video, collaboration and chat to deliver a better overall experience. ConnX enables customers rapidly realise the benefits of AI and digital transformation.
We are guided by your business and technical objectives. Our infrastructure solutions are tailored to deliver outstanding flexibility, performance and value across a range of applications and workloads.
ConnX ‘Consolidate, Normalize and Optimize’ approach is proven to increase productivity, lower total cost and provide consistent user experience.
The ConnX Secure Cloud delivers unique communications transformation solutions that include AI driven Software Defined Network (SDN) integrated with Unified Communications & Collaboration (UC&C) supported by the ML/AIOps driven Avatar Service Assurance platform to deliver Security, Performance Management and Analytics.
All team members can view and add to different conversations in the General channel and can use an @ function to invite other members to different conversations.